LEARN ABOUT THE PLACE FROM WHAT PAST GUESTS SAY. ALL REVIEWS ARE INCLUDED BELOW:

Nice people here who are very helpful. Really good place with excellent internet and TV. Great beautiful water and beaches. We really enjoyed our vacation.

February 2026

Cleanliness everywhere. Friendly welcoming staff and maintenance team. Plenty of beach towels and room service every other day. Nice condo. Great beach. Cafe close, along the path at the beach, convenient. There is construction going on next door. All they are doing is using the elevator and a rotor hammer. Those are all the noises we heard and it did not ruin our trip whatsoever. They’re almost done with the building so they’re not using heavy loud equipment.

February 2026

We booked this accommodation with the understanding that it was beachfront with an unobstructed view. At the time we booked, the listing photos showed no indication of any construction nearby (it’s possible the photos have since been edited or are outdated).When we arrived, we discovered that our unit was located directly adjacent to a large new Hyatt resort under construction. Because of the noise and activity, we were unable to use the patio or enjoy the view, which was one of the main reasons we chose this property.Construction occurred every day from approximately 6:30 a.m. until around 6:00 p.m., making it extremely disruptive.We notified the owner and sent photos and videos showing the situation. He stated that he had received no complaints, although we noticed there had been no VRBO reviews posted since last Thanksgiving.The owner offered us a $500 refund only if we agreed not to leave a review or if we left a 5-star rating. As honest reviewers, we were not comfortable agreeing to those terms and felt it was inappropriate to be given that type of ultimatum.The resort itself is lovely, with great staff and beautiful grounds, but unfortunately the location of this particular unit next to major construction significantly impacted our stay, and we did not find the owner very helpful in resolving the situation.

Owner Response:

Thank you for leaving 3 out of 5 stars which indicates that outside of your stated problems from next door the place was to your satisfaction. This guest asked for compensation for the noise and I do my best to make guests happy but I am not willing to compensate someone and then have them damage my host reputation with a negative review. We take pride in being a Premier Host with top ratings. I encourage all readers of this to look at all reviews to see the history. Construction began suddenly, without advance notice, on the large empty lot next to us in November 2023 and it was very upsetting. I don’t know how anyone booking in the past two years would not have seen or heard about the construction noise while the Hyatt Andaz was being built. For the worst noisey periods we discouraged bookings and we certainly did not hide information. Originally the new hotel was to open by January 2026 but it has taken longer to complete. The Hyatt Andaz is beautiful. They are just finishing the building now and the noise is not anything like it was a year ago. The February guest who left the day this guest arrived wrote a great review (above) and said there was some noise from next door but it was not a problem. I had thought the noisey work was over until this guest let me know and I immediately posted updates about it to the listing, our website and Facebook page. Noise from another property is outside of our control. We are not given a schedule for the work. After fully dealing with this complaint and some requested adjustments to the instant hot water system to make it hotter, I wrote the guest during his stay asking if he had any other concerns or suggestions and he did not respond. With Andaz completion, noise will not be an issue for future guests. The review below is from a guest who stayed for 3 weeks in March and had no concern about noise. I was there in late March as well and see that final construction is still far from complete and I expect the Hyatt Andaz will not open until November.

March 2026 (3 week stay) – We enjoyed very much our stay at this condo. The condo is very spacious and well laid out. The ocean view is beautiful- and the view of the pool is very nice also. The beach was lovely with a good seaside restaurant bordering the beach. Communication with the owner was excellent and the on site staff also provided any assistance needed. We highly recommend this condo.

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