Q’s and A’s

Q's and A's

Your questions are answered here


Q’s and A’s — Why are there few reviews?: This unit was on the resort rental plan until May 2017 and all reviews would be reviews of Royal West Indies Resort. The first rentals by owner began mid August 2017 and then stopped with Hurricane Maria and repairs until early November. We now have additional post-Hurricane reviews.
Internet: There is excellent free wireless high speed internet available in the unit and it works all over the resort. We also have a Big Jambox Bluetooth speaker for great sound if you bring your music—
Heat and Air: Air conditioning is central and necessary. Heating is not. There are ceiling fans in the living room and bedroom which are best to run constantly for air flow. At night you can turn off the air conditioning if you like and get fresh air from 4 side windows.
Cable TV: There is a 40 inch flat screen TV in the living room and a 30 inch one in the bedroom. Both have cable with most channels giving US, Canadian and local programming. —
Closet: There is a large closet with lots of hangers in the bedroom and there are dressers and night tables giving more room for storing clothes and personal things you bring—
Safe: There is a hotel type combination safe in the bedroom closet where you set your own digital combination. —
Beds: King size bed with very comfortable mattress in the large separate bedroom and the living room sofa bed opens to Queen size with a brand new memory foam mattress. —
Housekeeping: There is a midweek cleaning and replenishing of supplies if you stay 6 nights or more. The unit is cleaned thoroughly between users. ——
Laundry: The unit has a washer and dryer you may use with detergent provided.
Iron: Is supplied. You can iron your clothes and there is an ironing board too —
Hair Dryer: Yes there is a good one supplied. —
Insects: Generally not a problem but we do have a mild bug repellent in the unit if you think you need it.
Electricity: American style service and plugs.—

Time: The Islands are on eastern time but there is no daylight savings time so that it is an hour later in Winter.  It gets light later and dark later as well than in the USA or Canada in Eastern Time Zone. —

Money: The US dollar is the local currency and there are ATMs and Canadian banks in the area. Bank of Nova Scotia is closest in walking distance next to Graceway Gourmet grocery store. You can also use credit cards. Cash is King and nothing is cheap on the island. —
Smoking: Smoking (or vaping) outside including cigars (not cannabis) is accepted. —
Bicycles: The resort has basic bicycles but not helmets available at no charge and you can sign them out for 2 hours of use each day. —
Blender: We have a new Ninja blender/mixer which you can use to make your own drinks, smoothies or whatever. Only rule is if you use the Ninja you have to clean it after. —
Water: You can drink the tap water but get it cold by keeping it in the refrigerator. We have recently replaced the hot water tank which was rusty so we now have clear good hot water. —
Spices: We have stocked the kitchen with a large selection of spices in bottles plus refrigerated sauces etc. for those who enjoy cooking in the fully equipped kitchen. —
Coffee and Tea: They are supplied with a basket type drip coffee maker. —
The Bar: We invite guests to visit the resort bar just steps away especially at Happy Hour (5-7) when drinks are 2 for 1. Great appetizers at bar too. We also keep a bottle of Bambarra Rum in the unit for occasional guest use. Except for Sunday you can buy beer, wine and liquor at the nearby grocery store with very good selection. We recommend the local Turk’s Head beer but most other popular beers are also available. —
Restaurant: Pelican Bay Restaurant at the resort is available for breakfast lunch or dinner and food is available at the bar. If you like LOBSTER the local lobster is great and there is a Wednesday all you can eat lobster buffet at Pelican Bay Restaurant during the open season (August to April). They do have good pizza which you can order at the bar to take out or eat there. There are many excellent restaurants in Grace Bay including nearby Coco Bistro and Coyaba. They are high priced but worth it. —
Beach Stuff: You can use the resort beach towels, chairs and umbrellas at no charge. Pick up towels as needed by the beach entry point. You can also sign out a Hobie Cat or Kayak from the resort at no charge. —
Club Med: is next door. You can buy a day pass.
Golf: Close to the Provo Golf and Country Club where you can pay to play golf and there is a Sunday brunch at the club restaurant. —
Casino: Next door to the resort entrance.—
Excursions: There are many land and water excursions around the island and to other islands of the Turks and Caicos. You can also take a quick flight or slow ferry to the other islands. We especially recommend Middle Caicos to visit. Most excursions include pick up from RWI lobby area. You can get more information at the lobby. —
Safety: The Grace Bay area is generally very safe and friendly but be careful. Stuff happens.

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